Frequently Asked Question
How do I know my ring size?
We recommend getting your ring size measured by a professional jeweler. Alternatively, you can use our size guide available on the product pages.
Are your diamond rings real?
Yes! All our diamond rings feature genuine, high-quality diamonds that meet industry standards for authenticity and brilliance.
How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method selected. Standard shipping usually takes 5-7 business days.
What is Moissanite?
Moissanite is a lab-grown gemstone known for its brilliance and fire, often compared to diamonds. It offers exceptional sparkle and durability, making it a popular choice for engagement rings.
How do I know if my moissanite ring is authentic?
All our moissanite rings come with a GRA (Gemological Research Association) certificate, verifying the authenticity and quality of the stone.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package directly on the courier’s website.
Are your rings suitable for everyday wear?
Yes! Our rings are crafted for durability and can be worn daily, but we recommend removing them during activities that may cause damage, such as cleaning or heavy lifting.
Can I cancel or modify my order?
Orders can be modified or canceled within 24 hours of placing them. After that, the order may have already been processed or shipped, and modifications or cancellations may not be possible.
How do I care for my moissanite ring?
To keep your moissanite ring sparkling, clean it regularly using mild soap and water. Avoid exposing it to harsh chemicals, and store it safely in a jewelry box when not in use.
Do you offer international shipping?
Yes, we ship worldwide! Shipping fees and delivery times may vary depending on your location. Please refer to our Shipping Policy for more details.