Refund and return policy

At Itsariya, we want you to love your purchase, but we understand that sometimes things don’t go as planned.

1. Returns and Refunds
   Returns or refunds are only possible if the product is damaged. If your item is damaged or if you haven't received your product, please provide proof (such as photos or documentation) of the damage or non-delivery. Without this proof, we will not be able to process a return or refund.

2. Exchanges
   We do not offer exchanges unless the product is damaged. If you receive a damaged product, please contact us within 30 days, and we will guide you through the process.

3. Non-Returnable Items
   Customized or personalized rings are not eligible for return or exchange.

4. Return Shipping
   Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.